Fixing Rhapsody

I recently had an issue where I was no longer able to download tracks from rhapsody (after reinstalling rhapsody as I couldn't get an upgrade to work at all). Luckily, rhapsody has a really good tech support "live chat" line which was able to help my solve the problem. So I'm going to document the steps I took here (as I had to do this to both of my computers...and one just did a normal update).

DISCLAIMER: I believe you will lose the DRM for any tracks you have downloaded (I'm not sure if this only applies to rhapsody..so be warned...but it doesn't bother me as I only use rhapsody). I highly recommend burning the tracks first (if at all possible).

Steps:

• First, verify you are set to download tracks first (duh...I of course did this before contacting support, but they mentioned it so I thought I would too as it must happen). Go to Tools -> Preferences --> My Library
• If you still can't download, do the following
  1. Close Rhapsody
  2. Click on windows button and click Run
  3. type %windir%\system32\ and click ok
  4. Find the mcs.rma file and delete it
• If you are still unable to download files, follow the steps outlined here --> Link. I had to do the one where you renamed the DRM folder (then magically I could download files again).